By Miriam Humbe
The Director General of the National Emergency Management Agency (NEMA), Mrs. Zubaida Umar, has reaffirmed the Agency’s commitment to partnering with relevant organizations and institutions to enhance the delivery of quality services across all phases of emergency management in Nigeria.
She gave the assurance in Abuja while receiving a delegation from the Institute of Quality Assurance of Nigeria (IQAN), who paid a courtesy visit to the NEMA headquarters.
Mrs. Zubaida Umar, who was represented by the Director of Human Resource Management, Dr. Emenike Umesi, also reiterated NEMA’s dedication to upholding best practices in service delivery.
She highlighted the Agency’s core mandates, operational frameworks, and strategies, noting that institutionalising quality assurance systems would further support its disaster risk management goals.
She also expressed NEMA’s readiness to collaborate with the Institute on capacity building, training, and organizational development initiatives.
The Registrar of the Institute, Professor Victor Akpan, who led the IQAN delegation, said the visit aimed to explore areas of strategic partnership with NEMA to embed quality assurance into emergency preparedness, response, and recovery operations.
Professor Akpan emphasized the critical role of quality assurance in enhancing professionalism, operational efficiency, and public trust in institutions such as NEMA. He noted that applying quality standards before, during, and after disasters is essential for achieving effective and accountable emergency management.
He also provided a detailed overview of IQAN, which was established in 2004 to promote quality standards across all sectors. He outlined the benefits of membership and the alignment of the Institute’s work with the national emergency management agenda.
Press Unit
NEMA HQ, Abuja
